FAQ

Creating an account is fast. Click “Sign Up,” enter your name, email, and date of birth, choose a strong password, and confirm your country and currency. You’ll need to accept the site’s terms and confirm you are of legal gambling age. After registration, verify your email if prompted, then you can deposit and start playing. Keep your login details secure and use a unique password. If you run into trouble, contact support via live chat or email at support@casinoist.com.

Casinoist offers a welcome package of up to $/€1,200 spread across three deposits. The minimum qualifying deposit is $25, and the welcome bonus carries a 30x wagering requirement on the bonus portion. Note that the bonus amount is divided between the three deposits, so check the exact allocation for each deposit when you claim. During bonus play a maximum bet limit applies (commonly €5 per spin/round). Bonuses are non-sticky and must be wagered before converting to withdrawable cash; they typically expire after 30 days. For current promos and full terms, see the promotions page.

Casinoist does not regularly publish no-deposit bonus codes. Most promotions, including the welcome offer, are credited automatically when you meet qualifying conditions. From time to time the casino may run limited no-deposit promotions or bonus codes for specific markets or VIP players — these will be announced on the promotions page or via your account messages. Always read the full terms for any code, including wagering contributions, expiry, and game restrictions.

Deposits are instant for most methods. The welcome bonus requires a minimum $25 deposit for qualifying. Accepted methods include major cards (Visa, MasterCard), e-wallets like Mifinity and LuxonPay, cash vouchers such as CASHlib, and a wide range of cryptocurrencies (Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Tether, USD Coin). Withdrawals depend on the method: crypto withdrawals are typically fastest (minutes to a few hours after processing), e-wallets and cards usually take 1–5 business days, and bank methods can take longer. Pending and processing times may apply for security checks.

Wagering requirements indicate how many times you must bet the bonus amount before winnings become withdrawable. For example, the welcome bonus uses a 30x wagering multiplier on the bonus portion. Contribution rates vary by game: slots usually contribute 100%, video poker 50%, and table/live games often 10%. Bonus funds are non-sticky and must be wagered within the bonus expiry window (commonly 30 days). There are also bet limits during bonus play (commonly €5), and violating rules can void the bonus and winnings.

Casinoist supports a wide range of payment options: Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Tether (USDT), USD Coin, CASHlib, LuxonPay, Mifinity, and major cards like Visa and MasterCard. Account currencies include USD, EUR, Bitcoin, Bitcoin Cash, Ethereum, Litecoin, and Tether. Each method has its own processing times, minimums, and potential fees. Cryptocurrencies often offer faster withdrawals and lower fees, while card and e-wallet options provide familiar convenience.

Yes — Casinoist is fully optimized for mobile play on iOS and Android devices via your browser. The site adapts to smaller screens for smooth navigation, fast loading, and touch controls for slots and table games. No download is usually required, but if a native app becomes available the site will announce it. Mobile deposits, withdrawals, and support work the same as desktop, so you can sign up, claim bonuses, and play on the go.

Casinoist hosts games from dozens of well-known studios, including NetEnt, Evolution, Playtech, Red Tiger, BGaming, Thunderkick, Hacksaw Gaming, Betgames, Ezugi, Evoplay, and many more. You’ll find popular video slots, progressive jackpots, video poker, blackjack, roulette, and live dealer tables. Game selection is refreshed frequently with new releases and exclusive titles. If you’re looking for a particular game or provider, check the games section or use the site’s filters.

Casinoist operates under appropriate licensing and uses industry-standard security measures to protect players. The site employs SSL encryption to safeguard your personal and financial data, follows fair-play standards, and works with reputable game providers whose results are regularly audited. For your peace of mind, check account-level security features like two-factor authentication and review the casino’s terms and licensing disclosures.

To comply with regulations and prevent fraud, Casinoist may request identity verification before allowing withdrawals. Typical documents include a government-issued ID (passport or driver’s license), a recent proof of address (utility bill or bank statement within 3 months), and proof of payment method (photo of card or crypto transaction ID). Verification usually completes within 24–72 hours depending on document clarity and workload. Submitting documents promptly speeds up withdrawals.

For technical problems, first try clearing your browser cache, switching devices, or updating your app/browser. If the issue persists, contact customer support via live chat for the fastest help, or email support@casinoist.com for detailed requests. Support can assist with login issues, bonus problems, deposits, withdrawals, and game errors. For step-by-step help and common fixes, visit the support center.

Casinoist supports responsible play with practical tools and resources. You can set deposit limits, session time limits, self-exclusion, and reality checks to control play. The casino also provides information on problem gambling and links to support organizations. If you feel your play is becoming risky, use the account tools or contact support to set limits or request a break. For more on staying in control, visit the responsible gambling page.